Return & Exchange

Returns & Exchanges Policy

Please read product descriptions and size guides carefully before placing an order.

Return / Exchange Window

• Items can be returned or exchanged within 7 days of delivery.

• Products must be unused, unworn, and in original packaging with tags intact.

• Sale / discounted items are not eligible for return or exchange.

Return Shipping

• Returns are not reverse-picked up.

• The customer must ship the product back themselves.

• Shipping charges for sending the item back are to be paid by the customer.

How to Request a Return / Exchange

Email us at hello@miyomigo.com with:

• Order number

• Name & contact details

• Subject: Return / Exchange

• Reason (attach images if item is damaged/incorrect)

Our team will verify and share the return address and next steps.

Approval & Processing

• Once the returned item is received and inspected, we will confirm eligibility.

• Exchange/Replacement will be sent within 3–5 business days after approval.

• Refunds (if applicable) will be issued to the original payment method.

Order Cancellation Policy

• Orders can be cancelled within 12 hours of purchase.

• Email hello@miyomigo.com to request cancellation.

• Approved cancellations will be refunded within 3–5 business days.